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What’s Happening
News & Information from the City of Sugar Land
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Healthcare Heroes Week
Everyone is invited to participate in “Healthcare Heroes Week" to show local healthcare heroes that their work is seen and appreciated and that their daily sacrifices have not been forgotten. -
Have a Question?
Making it easier for residents to know who to contact for assistance with non-emergency, city-related questions, and requests for services. Visit www.sugarlandtx.gov/311 -
The Time to Prepare is Now.
Stay alert as we are in the height of hurricane season. Learn more about hurricane preparedness. -
Mosquito Control
Learn more about the city's mosquito control efforts and what you can do to Fight the Bite!
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Tropical Weather Update
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Update: September 23
Sugar Land is standing down its tropical storm emergency operations as the remains of Beta have moved to the east of our region. The threat to our city is gone. Despite heavy rainfall during the course of the event, the city’s drainage infrastructure performed as designed, and city crews from Public Works, Fire-EMS, Police, Engineering and many more worked around the clock to keep Sugar Land safe. Sugar Land weathered the same heavy rain bands that affected other areas such as southwest Houston, Friendswood and Pearland. Much of the city remained clear and passable with just a few isolated incidents of street flooding.
Despite a return to normal, we should all remain prepared because hurricane season continues through November. Remember to rely on authoritative sources of weather information such as the National Weather Service and the National Hurricane Center.
Visit www.sugarlandtx.gov/em for preparedness resources. Other helpful resources follow.
New Online Payment Platform is Live
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City Council approved the implementation of a new online payment platform called Paymentus.
This transition is another step forward in the city’s commitment to managing resources in a responsible and efficient manner – as well as ensuring that residents have a more accessible, easy, and secure way to continue paying their utility and miscellaneous bills online.
Were you enrolled in auto-pay with a credit card? Here's how to handle your bill if it is due in September.
For the payment due in September you will have three options to handle your balance due:
- You may make a one-time payment using your credit card. Please have your account number ready (it is listed on your bill).
- Pay in-person (appointment is required), send the payment by mail or use one of the drop boxes available throughout the city.
- Register in the new system and we will automatically process your next payment.
- When your next bill is issued, that will be due in October, we will carry your balance due to the next month with no penalties.
- Please be aware that you will pay two months of bills in one payment if you select this option.
More information about the new payment platform is available at www.sugarlandtx.gov/NewWaytoPay
Notice of Adopted 2020 Tax Rate
The City of Sugar Land adopted a tax rate that will raise more taxes for maintenance and operations than last year's tax rate. The tax rate will effectively be raised by 4.05 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $6.00.