Open Records Request

How to Submit a Request

In making this request, I understand the City is under no obligation to create a document to satisfy my request or to comply with a standing request for information.

* By accessing this link, you will be leaving the city website. You are encouraged to read and evaluate the privacy and security policies of the site which you are entering, which may be different than those of ours.

The City has resumed full processing of Open Records Requests. Limited service was available beginning October 14, 2025, and full operations have been reinstated.

Cyber Incident Notice

In accordance with applicable legal requirements, the following cyber notice must remain posted on this website for a period of one (1) year from the original posting date of October 14, 2025.

Public Notice: Temporary Suspension of Public Information Requests 
Originally Posted: October 14, 2025 
Last Updated: October 16, 2025

The City of Sugar Land has filed a subsequent Catastrophe Notice under the Texas Public Information Act on October 15, 2025, due to the ongoing impacts of the cyber incident experienced on Thursday, October 9, 2025.

All information remains the same as previously posted. You may continue to submit requests; however, please be aware that they will not be processed until access to records is restored. Requests submitted prior to October 10, 2025, that were already in process may be fulfilled if all responsive records are available and payment can be made by check.

The City will resume normal processing of requests as soon as possible. We apologize for any inconvenience and appreciate your understanding.