Extreme Cold Conditions

When the temperatures drop below freezing, residents are encouraged to prepare their homes to avoid damage to water pipes, sprinkler systems, and swimming pools. The City does not turn off water at the meter to prevent frozen pipes.

Basic Tips to Remember

  • Make a family communication plan and discuss with your family.
  • Make an emergency kit.
  • Bring pets inside.
  • If you must go outside, wear several layers of loose-fitting, lightweight, warm clothing rather than one layer of heavy clothing. The outer garments should be tightly woven and water repel-lent.
  • Wear mittens, which are warmer than gloves. Wear a hat and cover your mouth with a scarf to reduce heat loss.
  • Walk carefully on snowy, icy, walkways.
  • Always keep your gas tank at least half full to avoid ice in the tank and fuel lines. Drive only if it is absolutely necessary. On icy roads, drive slowly and increase distance required for stopping.
  • If travel is necessary, check traffic and road conditions on the City of Sugar Land’s Intelligent Transportation System.        

Home Safety

  • Fit exposed pipes with insulation sleeves or wrapping to slow heat transfer.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Seal cracks and holes in outside walls and foundations near water pipes with caulking.
  • Make sure you have a working carbon monoxide detector. Carbon monoxide related deaths are highest during colder months.
  • Make sure your gutters are clear of leaves and debris.
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year.
Sprinkler System Breaker Protection
Main Water Valve Shut Off

Irrigation Systems

If a pipe bursts

  • Locate and shut off water at the main valve 
  • If main valve cannot be located, call 311 or 281-275-2900 and the city's utility staff will come and turn off water at the meter 
  • Call a plumber 

Helpful Links