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Contracted Tow Services
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Several companies have contracted with the Sugar Land Police Department to provide their tow services. In an effort to properly manage these tow companies, as well as maintain the department's focus on customer service, you are asked to complete the following survey. The purpose of the survey is to access the level of service provided by the tow company.
License Plate #
Date Towed
Date Towed
Towing Company
Case #
What was the total cost of your tow?
Fill in your level of agreement
Ease of picking up your vehicle
Satisfied
Neutral
Dissatisfied
Staff helpful, friendly, and courteous
Satisfied
Neutral
Dissatisfied
Clear explanation of fees
Satisfied
Neutral
Dissatisfied
Towing Experience
Satisfied
Neutral
Dissatisfied
Would you recommend this towing company to others
Yes
No
Comments
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