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Sugar Land Regional Airport ATC Tower Customer Survey
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Our desire is to provide the best air traffic service possible. To assist our ongoing endeavor, we ask that you complete this survey and forward to Sugar Land ATC Tower. Name/aircraft registry is optional. The requested information will assist in evaluating and improving our services. Thank you for your participation.
First Name
Last Name
Date
Date
Date
Registry
Type Rating
Private
Instrument
Commercial
ATP
Military
Type Aircraft Normally Flown
Single Engine
Multi-Engine
Turbo-Prop
Turbo-Jet
Normal Purpose for Flying
Pleasure
Business
Instruction
Military
How often do you use our services?
Daily
Weekly
Monthly
Please rate our performance on a scale of 1 to 5 (5 being the highest)
Controller(s) courteous/helpful
-- Select One --
1
2
3
4
5
Controller(s) professionalism
-- Select One --
1
2
3
4
5
Phraseology correct, clear and concise
-- Select One --
1
2
3
4
5
Clearances correct and timely
-- Select One --
1
2
3
4
5
ASOS broadcast of good quality
-- Select One --
1
2
3
4
5
Timely traffic advisories issued
-- Select One --
1
2
3
4
5
Timely weather information given
-- Select One --
1
2
3
4
5
Procedures or instructions easily understood
-- Select One --
1
2
3
4
5
Controllers awareness level of all traffic
-- Select One --
1
2
3
4
5
Overall quality of tower service received
-- Select One --
1
2
3
4
5
Additional Comments or Suggestions
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