What is the rusty color in my water?
The rusty tint is caused by iron that is naturally occurring in water. Sudden changes in the system, such as when a fire hydrant is opened, can stir up the iron sediments that have been built on pipes and cause temporary discoloration. If you have rusty water, please call the 24-hour line at 281-275-2450 and a crew will be sent to investigate within the hour. City crews will flush the lines through fire hydrants during the year to minimize the buildup of sediments in pipes, which helps reduce chances of discolored water.

Show All Answers

1. Is the water in Sugar Land safe to drink?
2. Where does my water come from?
3. How do I get my drinking water tested?
4. I think I have a water leak, what should I do?
5. Whom should I call if I notice water running down the street?
6. What is the best way to turn the water off at my house in an emergency or for repairs? How?
7. Why is my water pressure so low?
8. What causes white water?
9. What is the white deposits on my glasses, pans, and ice cube trays?
10. What is the hardness of Sugar Land's water?
11. The aerators on our faucets are filled with white debris. What is it?
12. What is the rusty color in my water?
13. Can I paint the fire hydrant near my home to make it more decorative?
14. There are colored paint marks in the grass and on the road in my neighborhood. What does this mean?
15. Is the City of Sugar Land’s water system fluoridated?