311 Sugar Land

Sugar Land’s 311 contact center offers a single point of contact for non-emergency city information and enables residents to make service requests.

Get Help Now

For life threatening emergencies, dial 9-1-1.

Contact by Phone

  • Dial 311
  • or 281-275-2900

Contact by Email

Holiday Solid Waste Collection
Solid waste collection in Sugar Land did not occur on New Year’s Day. Alternative collection days have been scheduled for the holidays.

New Territory - Trash & Recycling Cart Selection
Residents of New Territory that would like to exchange carts for trash and recycle services can submit a change request form online.

311 Sugar Land Hours of Operation

Monday to Friday
7:00 a.m. - 5:00 p.m.


311 Logo - Web