Sugar Land’s 311 contact center offers a single point of contact for non-emergency city information and enables residents to make service requests.
P: 311 or 281-281-2900
Download our mobile app, MySugarLand, and submit your request.
Let us know by taking our Customer Service Survey!
311 is a non-emergency service and is not monitored 24/7.
In the case of police, fire or medical emergencies, calls will be immediately transferred to 911 for dispatch.