How do I report a missed pickup?

If you need help with, or want to report the following:

  • Missed Pickup
  • Cart Questions
  • Request Additional Pickup
  • Report Cart Damage
  • Bulk Cardboard Recycling

Contact Republic Services at 713-726-7307 or email

If you would like to report repeated missed pickup issues or any other concern regarding garbage and recycling service, call the City at 3-1-1 or 281-275-2900 or email

Show All Answers

1. Where can I check what my garbage and recycling day is?
2. How do I report a missed pickup?
3. How do I dispose of household hazardous waste and electronics?
4. Can I get a larger / smaller cart?
5. Where am I supposed to store the carts?
6. Where do I place the carts for pickup?
7. Why do I need to provide space between my garbage cart, recycling cart, and other items out for collection?
8. What do I do if my cart has been damaged or is missing?
9. Do I need to bag my garbage and recycling?
10. I have more garbage than can fit in the cart. Can I get an additional cart?
11. How will large items be collected such as furniture and appliances?
12. What are the current solid waste and recycling service rates?
13. How long is the contract with Republic Services?
14. How do I report repeated bad service by Republic Services?