Frequently Asked Questions

The Fire Marshal’s Office has up to 10 business days to review a submitted plan. There is no expedited process for plan review as plans are reviewed in the order received.

The Fire Marshal’s Office has up to 10 business days to review re-submitted information.

Do not submit as a stand-alone permit in Citizen Self Service as it will be rejected. Contact your General Contractor to have them add you as sub-record on the parent building permit.

The Fire Marshal’s Office has up to 48 business hours from time of request to schedule the inspection. If the alternate date provided is not available, the next available date will be assigned. A confirmation email will be sent once scheduled.

Fire Marshal’s office has up to 48 business hours to send out the re-inspection fee. Once the invoice is received and paid, requester can submit a re-inspection request.

Fire Alarm inspections are only conducted at 7:15 a.m. All other inspections will be conducted in the a.m. time slot (8:30 – 11:00 a.m.) or p.m. time slot (1:30 – 4 p.m.). The appropriate representative needs to be on site during the scheduled slot and no advanced calls will be provided. No shows will be assessed a re-inspection fee.

Please apply online through the Citizen Self Service Portal. If it is not a stand alone permit but part of a project, the General Contractor will need to add you as a contact to the master building permit in order for you to proceed with your submittal.

1. Log in to Citizen Self Service
2. Select Permit Type
   • Click on "Apply" In Search Box
   • type Fire Safety and click "Apply" for appropriate selection
3. Add Location
   • Click on "+ Add Location" 
   • Type in Numerical Address (ex. 10405) in Address Information and select applicable property address 
   • Click on "Magnifying Glass" 
   • Click on "Add" and "Next"
4. Description & Contacts
   • Enter in brief description of permit type requested & click "Next"
5. Additional Information
   • Provide Business Name 
   • Provide Business Address and phone number
6. Sign & Submit
   • Type your name to electronically sign and click "Next" 
   • Review & Submit Application 
   • Pay your invoice (credit card payment only) 
   • Request an Inspection 

Download Visual Guide

1. Log in to Citizen Self Service
2. Select Permit Type
   • Click on "Apply" In Search Box, type Fire Permit 
   • General Operational Permit and click "Apply"
3. Add Location
   • Click on "+ Add Location" 
   • Type in Numerical Address (ex. 10405) in Address Information and select applicable property address 
   • Click on "Magnifying Glass" 
   • Click on "Add" and "Next"
4. Description & Contacts
   • Enter in brief description of permit type requested & click "Next"
5. Additional Information
   • Provide Business Name 
   • Provide Estimated Number of Permits Needed for your business & click "Next" 
   • Add any Attachments if required, click "Next"
6. Sign & Submit
   • Type your name to electronically sign and click "Next" 
   • Review & Submit Application 
   • Request an Inspection 
   • Fire Marshal's Office will invoice after inspection is complete and approved 
   • Permit will be emailed (credit card payment only) 

Download Visual Guide

When applying for a permit and entering the address, follow these guidelines: 

• Enter only the street number and street name.
• Type address without any punctuation.
• Do not enter "Ave", "Blvd", "Dr", "Rd", "St", etc. Example:  This address 17500 S. Grand Parkway should be entered as 17500 Grand.  

If you are still unable to find the location, please fill out this form. 

Invoice payments for all submittals will only be accepted through the CSS portal. American Express, Discover, MasterCard, and Visa credit/debit cards are acceptable forms of payment.

Please go to www.sugarlandtx.gov/fire and click on Fire Marshal Forms for fee schedule.

For specific questions, please email fire@sugarlandtx.gov or contact the Fire Marshal’s office at 281-275-2873.

Notice of Code Adoption and Permit Application Transition

Effective January 21, 2026, the City of Sugar Land has officially adopted the 2024 International Code Council (ICC) Codes and 2023 National Electrical Code (NEC) as the governing construction codes for all applicable projects within the city per City Ordinance No. 2395.

• Permit applications submitted on or after January 21, 2026, must comply with the 2024 ICC Codes.
• Permit applications submitted prior to January 21, 2026, will continue to be reviewed and inspected under the 2021 International Codes, regardless of when construction begins.

Please contact the Permits office for questions regarding a Certificate of Occupancy at 281275-2270 or permits@sugarlandtx.gov