I currently have an active application, license and/or plan review. Will I be able to check its status on the new CSS portal?

No. Any open applications not submitted through the CSS portal will not be available on the portal. To check the status of an open application, please call the Permits office at 281-275-2270 or email permits@sugarlandtx.gov.

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1. I have previously submitted permits, licenses and plan reviews to the city, will I have to register in the new CSS portal?
2. I currently have an active application, license and/or plan review. Will I be able to check its status on the new CSS portal?
3. Will I be able to see previous permits, licenses and plan reviews in the new CSS portal?
4. Can I still drop off documents and/or a USB flash drive at City Hall to start an application?
5. Can I pay with a credit card?
6. I don’t have a computer with internet access or the know-how to be able to navigate through the CSS portal, how should I handle submittal of permits, licenses, plan reviews, and payments?