Show All Answers

1. How do I obtain a claim form?
2. Who will be handling my claim?
3. The City of Sugar Land damaged my property, or I fell on City property. What do I do?
4. I filled out a claim form a month ago, I have not heard from anyone. What do I do?
5. If I pay for repairs, will the City of Sugar Land reimburse me?
6. How long does the investigation process take?
7. When will I receive a determination on my claim?
8. What happens after the investigation is complete?
9. What if my claim is denied?
10. What happens once I accept a settlement offer?
11. Does the City use Independent Contractors to perform work and can they be responsible for damage they cause during the contracted work?