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A winter average is established in January and February of each year. Water usage is averaged between the February and March billing periods. That number is used as your average household water usage for wastewater volume charges from the April bill until the following March bill, regardless of the amount of water used. Residential customers have a set charge for wastewater each month. That way, if you use water for your yard, to fill a pool, if you have a leak, or for whatever reason during the year, you’ll have to pay for the water, but won’t pay extra for the wastewater.
For residential customers, wastewater volume charges for April through the following March are based on the lesser of (1) average monthly water usage as billed in the most recent February and March months; -or- (2) Twelve thousand gallons.
For new residential customers that have not yet established a water usage history (February/March), wastewater volume charges for April through the following March are based on the citywide average monthly usage, currently 6,480 gallons.
The City has a Utility Assistance Program that is distributed through Fort Bend Social Services. To learn more about possible assistance, email email@example.com or you can call 281-403-8050 or 281-238-3502.