When will the rate increases take effect?

City Council approved utility rate increases in September of 2019 to be effective January 1, 2020. Residents can expect to see the rate changes on bills issued after that date.

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1. Why is a water rate increase necessary?
2. How are water rates increased?
3. When will the rate increases take effect?
4. I’m on a fixed income, do you have a program to get a discount?
5. How can I conserve water to lower my bill?
6. How do Sugar Land’s water rates compare to nearby cities?
7. What’s the Integrated Water Resources Plan (IWRP) and why will it increase my rates?
8. Why is the Integrated Water Resources Plan (IWRP) necessary?
9. Why wasn’t this included into the recent G.O. Bond election?
10. Will the utility rate study you mention result in yet another rate increase?