The Citizen Self Service Portal is now available.
The Citizen Self Service portal moves permits, license, and plan submittal processes to convenient online intake only.
Accessing an existing application, permit, or plan
Payment of Invoices/Fees
We want to hear from you!Share with us your experience with the new Citizen Self Service Portal.
Watch the introductory video
The city of Sugar Land is moving permits, license, and plan submittal processes to convenient online intake only. The Citizen Self Service (CSS) web portal will provide dynamic access to information and empower you to efficiently perform a wide range of tasks at the click of a button. This transition is another example of our commitment to use technology to ensure the delivery of services that meet the needs of our community and businesses.
The many features and benefits of the CSS portal allow easy online progress tracking for plan, permit and licensing requests. Other features include: