Investing in the proper care and management of one of our most precious resources.

Sugar Land City Council approved the implementation of an Advanced Metering Infrastructure (AMI) project in Sugar Land. AMI is an integrated system of customer water meters, communication networks and data management systems that provide real-time water use information.

Implementation of AMI is expected to reduce water losses in the city’s water distribution system with improved customer meter accuracy, real-time monitoring opportunities to identify leaks faster, reduced unauthorized consumption, reduced data transfer/archive errors, reduced data billing errors and reduced customer-side leaks by identifying uncharacteristic water use.

The ultimate goal of this project is to keep our community safe by maintaining a safe, reliable water supply for future generations, and do so in a way that invests in our city infrastructure.

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More about AMI

Advanced metering infrastructure has multiple potential benefits including more informed customers who adjust usage behaviors based upon the data and a more informed utility to make data-driven decisions.

The system is expected to improve efficiency and save money by:

  • remotely and continuously monitor and diagnose meter operation issues;
  • pre-emptively prioritize and manage maintenance issues;
  • identify and notify about potential water leak issues;
  • remotely control and optimize all aspects of the distribution systems using data-driven insights; and
  • providing customers with the information and tools they need to make informed choices about their behaviors and usage patterns.

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PROJECT TIMELINE

The project timeline includes a three-year implementation plan to retrofit and replace water meters throughout the city.

  • The first year of construction is expected to begin in fiscal year 2023.
  • This will include design, procurement and implementation/deployment oversight.
  • Construction notifications will be distributed to affected homeowners prior to the beginning of work.
  1. What is Advanced Metering Infrastructure (AMI)?
  2. How does Advanced Metering Infrastructure (AMI) benefit residents?
  3. Why is Sugar Land switching to Advanced Metering Infrastructure (AMI)?
  4. How will AMI enable me to access my water usage data?
  5. Will I continue to have access to my meter box?
  6. Will I be notified before AMI installation work begins in my neighborhood?
  7. What can I expect on AMI installation day?
  8. Is AMI secure?
More FAQs

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Do you have additional questions?

Public Works
101A Gillingham Lane
Sugar Land TX, 77478
Ph: 281-275-2450 | Email