2021 Utility Rate Changes

$5 MONTHLY BILL INCREASE FOR RESIDENTIAL CUSTOMERS*

*Based on 12,000-gallon monthly water usage. Bill impacts will vary based on customer water usage. No changes to solid waste service levels.

City Council approved utility rate increases in September of 2019 to be effective January 1, 2020. Residents can expect to see the rate changes on bills issued after that date.

The city is committed to continuing to provide a high level of service while planning and preparing to meet future needs and expectations in order to maintain a financially sound, self-supporting utility system.

Rate Change Breakdown

The approved rate structure percentage increases for each specific service. 

5%

Water and Wastewater Rates
(approx. + $2.46)

10%

Surface Water Rates
(approx. + $2.41)

2.5%

Residential Solid Waste
(approx. + $.51)

Approximate impact on the average residential bill:

$5.38/month (5.87%)

APPROXIMATE TOTAL INCREASE TO THE RESIDENTIAL BILL (BASED ON 12,000-GALLON MONTHLY WATER USAGE. NO CHANGES TO SOLID WASTE SERVICE LEVELS).


Utility Cost Drivers and Facts

ServiceContext

Water, Wastewater, and Surface Water


  • The City has not increased water or wastewater rates since 2011, and surface water rates have not increased since 2014.
  • Increases are necessary to support the City in meeting the 60% groundwater reduction mandate and maintaining a financially sound, self-supporting utility system as recommended by the Integrated Water Resource Plan.
  • A utility rate study will be conducted in FY20 that will make recommendations for changes to the rate structure in future years that will support the implementation of the five year CIP and its operating impacts as the IWRP recommendations are implemented.
  • City Council has approved:
    • a 5% increase for water rates and wastewater rates
    • a 10% increase for surface water rates

Solid Waste


  • The City contracts solid waste service and provides twice-weekly automated trash collection and weekly automated recycling.
  • Solid Waste includes a 2.5% increase to residential rates, based on the City’s contracts with Republic Services and Best Trash.
  • The new monthly solid waste charge is $19.38 (plus tax of $1.60) per month in January 2020, with no changes to solid waste and recycling services.

Do you have additional questions?

Finance Department - Treasury
2700 Town Center Blvd. North
Sugar Land TX, 77479
Ph: 281-275-2750 | Email

Additional Resources

What is the Integrated Water Resources Plan (IWRP)?

Developed as a comprehensive plan with the goal of meeting increasing groundwater regulations in 2025, the IWRP allows the city to evaluate policies, management strategies, and capital improvement projects.

Understanding charges on your utility bill

Image - Water Bill Infographic

Have you ever wondered what the items on your water bill mean? The "understanding your water bill" tool is an interactive way to learn about all the items listed on your monthly bill.