New Senior Policies

1.  Proof of Residency:  Individuals must submit a current City of Sugar Land water bill to qualify as a resident.  Individuals that reside in an apartment or other rental/lease facility, and therefore do not directly pay a water bill, must provide a current Texas Drivers License with an address within the corporate city limits. (Fee based programs such as dances and trips)

Individuals with addresses that have Sugar Land as the City but are not within the corporate limits of the City of Sugar Land will not be considered residents.

2.  Refund Policy - Request for Refund:  A request for refund due to customer cancellation must be made to the Parks and Recreation Department in writing or in person, seven calendar days prior to trips to receive a refund.

Refunds:  Individuals requesting refunds who meet the above criteria will receive a full refund minus any non-recoverable costs.  However, requests that do not meet the above requirements that are a result of an unforeseen medical situation may be considered on a case-by-case basis by the Parks and Recreation Director or his/her designee.

3.  Registration:  We are computerizing our registration process.  Starting February 1st, you can come in at your leisure to set up an account with us in the "CLASS" system.  Once you have registered, registering will be a breeze - No More Cards!  Please be patient with us while we complete this process.

Please email us at seniors@sugarlandtx.gov for Senior Citizen Information or call us at (281) 275-2888.