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Several providers offer internet, telecom, and/or cable services within the City of Sugar Land. Windstream and Comcast are the two most common providers in the City; however, companies like PS Lightwave, AT&T, enTouch, and others, also, offer one or more of these services. Availability is mostly dependent on where you live – providers make business decisions on where to provide their services based on network capabilities and market research. The best way to determine product availability in your area is to contact the individual company directly.
No. Prior to September 1, 2005, the City maintained a franchise agreement with Comcast to allow it to operate a cable system in the public rights-of-way. That cable franchise did not provide Comcast exclusive access to public rights-of-way.
On September 1, 2005, state law established a State-Issued Certificate of Franchise Authority (SICFA) for certain cable service providers. Under the 2005 law, as the incumbent cable service provider, Comcast was excluded from obtaining a SICFA until its franchise with the City expired.
In 2011, state law changed to allow cable service providers in municipalities with a population less than 215,000 to terminate their unexpired franchises and to transition to the SICFA as long as notice was given to the Public Utility Commission (PUC) and the municipality before January 1, 2012.
On October 24, 2011, Comcast notified the City that it was terminating its franchise and would be transitioning to the SICFA. Comcast has received the SICFA from the PUC, which is now the franchising authority for the provision of cable or video service within the City.