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City Council |
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Agenda Request |
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Agenda Of: |
11-03-09 |
Agenda Request No: |
iv-e |
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Initiated By: |
Sharlett Chowning, Director of Information Technology |
Responsible Department: |
Information Technology |
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Presented By: |
Sharlett Chowning, Director of Information Technology |
Department Head: |
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Additional Department. Head (s): |
N/A |
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Subject / Proceeding: |
Sungard h.t.e.
maintenance Approve Maintenance Agreement |
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Exhibits: |
Exhibit A: Sungard h.t.e. maintenance
items Exhibit B: sungard h.t.e. annual maintenance pricing |
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Clearances |
Approval |
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Legal: |
n/a |
Executive Director: |
N/A |
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Purchasing: |
todd reed purchasing manager |
Asst. City Manager: |
Karen Glynn |
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Budget: |
Bryan Guinn Budget Manager |
City Manager: |
Allen Bogard |
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Budget |
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Expenditure Required: $ |
147,501.54 |
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Amount Budgeted/Reallocation: $ |
149,230.00 |
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Additional Appropriation: $ |
n/a |
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Recommended Action |
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Staff recommends renewal of the SunGard H.T.E. Inc. annual software maintenance agreement in the amount of $147,501.54. |
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Executive Summary |
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SunGard H.T.E. is the software vendor for our enterprise resource system (ERP). It is the backbone for the Citys internal operations, including utility billing, financials, payroll, code enforcement, etc. We have been using the H.T.E. product since 1993. This is a request to renew our maintenance agreement for another year. Renewal entitles the City to receive regular software enhancements as they become available, current user and system documentation, and 24/7 support. Attached is a list of modules broken down by application. During FY 08-09, the City purchased two additional software applications: Time Keeping Interface for the Fire Department and Click2Gov Applicants for the Human Resources Department. The addition of these two software items increased the Citys annual maintenance by a net of $3,796.40 per year. The terms and fees for the software and support of all other applications are consistent with prior year charges. Renewal of the SunGard H.T.E. maintenance is budgeted in the FY10 Information Technology account 010-1125-511-41-80. The contract is automatically renewed upon receipt of a purchase order. Staff recommends the renewal of this agreement with Sungard Public Sector in the amount of $147,501.54. |
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Exhibits |
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EXHIBIT - A
SUNGARD H.T.E. MAINTENANCE ITEMS
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Application |
Cost |
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Human Resources |
$ 3,296.80 |
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QRep Administrator |
$ 312.00 |
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QRep Catalogs for HR |
$ 322.40 |
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QRep End User H.T.E. (3 @ $312.00) |
$ 936.00 |
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QRep End User H.T.E. (2 @ $312.00) |
$ 624.00 |
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QRep End User H.T.E. (1 @ $312.00) |
$ 312.00 |
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QRep End User H.T.E. (1 @ $312.00) |
$ 312.00 |
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QRep End User H.T.E. (1 @ $312.00) |
$ 312.00 |
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BP Voice Response Selectron |
$ 1,508.00 |
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CIX IVR Credit Card Interface |
$ 634.40 |
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Naviline Asset Management 1 |
$ 2,995.20 |
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NAVI Accounts Receivable |
$ 4,399.20 |
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NAVI Cash Receipts |
$ 3,161.60 |
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NAVI Fleet Management |
$ 4,992.00 |
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NAVI GMBA w/Extended Reporting |
$ 12,443.60 |
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NAVI Payroll/Personnel |
$ 5,194.80 |
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NAVI Applicant Tracking |
$ 2,402.40 |
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NAVI Purchasing Inventory |
$ 6,838.00 |
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NAVI Planning/Engineering |
$ 5,194.80 |
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NAVI Occupational Licenses |
$ 1,596.40 |
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Application (continued) |
Cost (continued) |
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NAVI Building Permits |
$ 5,194.80 |
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Naviline Land/Parcel Management |
$ 3,286.40 |
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NAVI Code Enforcement |
$ 1,596.40 |
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NAVI Tax Billing |
$ 9,510.80 |
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NAVI Work Orders/Facilities Management |
$ 7,467.20 |
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NAVI Contact Management |
$ 3,900.00 |
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NAVI Customer Information Systems |
$ 14,029.60 |
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NAVI-DMS Document Management Services |
$ 1,055.60 |
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QREP Catalogs (16 @ $310.00) |
$ 5,158.40 |
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Click2Gov Applicants |
$ 2,142.40 |
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QRep for KA |
$ 322.40 |
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Time Keeping Interface (Out of TeleStaff) |
$ 1,991.60 |
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QRep End User (1 @ $300.00) |
$ 300.00 |
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QRep End User (2 @ $300.00) |
$ 600.00 |
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Click2Gov Tax Billing |
$ 3,432.00 |
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Procurement Card |
$ 2,152.80 |
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QRep Catalogs for H.T.E. PCJ (1 @ $300.00) |
$ 322.40 |
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QRep End User (11 @ $312.00) |
$ 3,432.00 |
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CIS Voice Response Selectron I/F |
$ 1,289.60 |
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Click2Gov Core Module Embedded |
$ 977.60 |
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Click2Gov CX |
$ 2,860.00 |
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Click2Gov BP |
$ 1,643.20 |
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QRep Administrator (1 @ $312.00) |
$ 312.00 |
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QRep End User (1 @ $312.00) |
$ 312.00 |
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Retrofit Modification Option (22 @ $100.00) |
$ 2,200.00 |
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Electronic Learning Pass (HELP) Card |
$ 4,800.00 |
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GTG Looking Glass Viewer (10 @ $280.54) |
$ 2,805.40 |
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GTG Looking Glass Viewer Web (20 @ $118.76) |
$ 2,470.20 |
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GTG Address Manager |
$ 2,024.57 |
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GTG Looking Glass Work Orders |
$ 2,024.57 |
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QRep End User (Pro-Rated 2 @ $50.00) |
$ 100.00 |
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TOTAL |
$147,501.54 |
EXHIBIT - B
SUNGARD H.T.E. ANNUAL MAINTENANCE PRICING







