City Council

Agenda Request

Agenda Of:

11-03-09

Agenda Request No:

iv-e

Initiated By:

Sharlett Chowning,

Director of Information

Technology

Responsible Department:

Information Technology

Presented By:

Sharlett Chowning,

Director of Information

Technology

Department Head:

SLC_2Sharlett Chowning, director of information technology

 

 

Additional Department. Head (s):

N/A

 

Subject / Proceeding:

Sungard h.t.e. maintenance

Approve Maintenance Agreement

Exhibits:

Exhibit A:  Sungard h.t.e. maintenance items

Exhibit B:  sungard h.t.e. annual maintenance pricing

Clearances

Approval

Legal:

n/a

Executive Director:

N/A

Purchasing:

todd reed

purchasing manager

Asst. City Manager:

Karen Glynn

Budget:

Bryan Guinn

Budget Manager

City Manager:

Allen Bogard

Budget

Expenditure Required:  $

 147,501.54

Amount Budgeted/Reallocation:  $

 149,230.00

Additional Appropriation:  $

n/a

Recommended Action

Staff recommends renewal of the SunGard H.T.E. Inc. annual software maintenance agreement in the amount of $147,501.54.

Executive Summary

SunGard H.T.E. is the software vendor for our enterprise resource system (ERP). It is the backbone for the City’s internal operations, including utility billing, financials, payroll, code enforcement, etc.

 

We have been using the H.T.E. product since 1993.  This is a request to renew our maintenance agreement for another year.  Renewal entitles the City to receive regular software enhancements as they become available, current user and system documentation, and 24/7 support.  Attached is a list of modules broken down by application.

 

During FY 08-09, the City purchased two additional software applications:  Time Keeping Interface for the Fire Department and Click2Gov Applicants for the Human Resources Department.  The addition of these two software items increased the City’s annual maintenance by a net of $3,796.40 per year.  The terms and fees for the software and support of all other applications are consistent with prior year charges. 

 

Renewal of the SunGard H.T.E. maintenance is budgeted in the FY10 Information Technology account

010-1125-511-41-80. The contract is automatically renewed upon receipt of a purchase order.

 

Staff recommends the renewal of this agreement with Sungard Public Sector in the amount of $147,501.54.

Exhibits

 

EXHIBIT - A

SUNGARD H.T.E. MAINTENANCE ITEMS

 

Application

Cost

 

 

Human Resources

$   3,296.80

QRep Administrator

$      312.00

QRep Catalogs for HR

$      322.40

QRep End User H.T.E. (3 @ $312.00)

$      936.00

QRep End User H.T.E. (2 @ $312.00)

$      624.00

QRep End User H.T.E. (1 @ $312.00)

$      312.00

QRep End User H.T.E. (1 @ $312.00)

$      312.00

QRep End User H.T.E. (1 @ $312.00)

$      312.00

BP Voice Response Selectron

$   1,508.00

CIX IVR Credit Card Interface

$      634.40

Naviline – Asset Management 1

$   2,995.20

NAVI – Accounts Receivable

$   4,399.20

NAVI – Cash Receipts

$   3,161.60

NAVI – Fleet Management

$   4,992.00

NAVI – GMBA w/Extended Reporting

$ 12,443.60

NAVI – Payroll/Personnel

$   5,194.80

NAVI – Applicant Tracking

$   2,402.40

NAVI – Purchasing Inventory

$   6,838.00

NAVI – Planning/Engineering

$   5,194.80

NAVI – Occupational Licenses

$   1,596.40


 

Application (continued)

Cost (continued)

 

 

NAVI – Building Permits

$   5,194.80

Naviline – Land/Parcel Management

$   3,286.40

NAVI – Code Enforcement

$   1,596.40

NAVI – Tax Billing

$   9,510.80

NAVI – Work Orders/Facilities Management

$   7,467.20

NAVI – Contact Management

$   3,900.00

NAVI – Customer Information Systems

$ 14,029.60

NAVI-DMS – Document Management Services

$   1,055.60

QREP Catalogs (16 @ $310.00)

$   5,158.40

Click2Gov Applicants

$  2,142.40

QRep for KA

$     322.40

Time Keeping Interface (Out of TeleStaff)

$  1,991.60

QRep End User (1 @ $300.00)

$     300.00

QRep End User (2 @ $300.00)

$     600.00

Click2Gov – Tax Billing

$   3,432.00

Procurement Card

$   2,152.80

QRep Catalogs for H.T.E. – PCJ (1 @ $300.00)

$      322.40

QRep End User (11 @ $312.00)

$   3,432.00

CIS Voice Response Selectron I/F

$   1,289.60

Click2Gov Core Module Embedded

$     977.60

Click2Gov CX

$   2,860.00

Click2Gov BP

$   1,643.20

QRep Administrator (1 @ $312.00)

$      312.00

QRep End User (1 @ $312.00)

$      312.00

Retrofit Modification Option (22 @ $100.00)

$   2,200.00

Electronic Learning Pass (HELP) Card

$   4,800.00

GTG – Looking Glass Viewer (10 @ $280.54)

$   2,805.40

GTG – Looking Glass Viewer Web (20 @ $118.76)

$   2,470.20

GTG – Address Manager

$   2,024.57

GTG – Looking Glass Work Orders

$   2,024.57

QRep End User (Pro-Rated – 2 @ $50.00)

$     100.00

 

 

TOTAL

$147,501.54

 

 

 

EXHIBIT - B

SUNGARD H.T.E. ANNUAL MAINTENANCE PRICING