Contracted Tow Services

2. Several companies have contracted with the Sugar Land Police Department to provide their tow services. In an effort to properly manage these tow companies, as well as maintain the department's focus on customer service, you are asked to complete the following survey. The purpose of the survey is to access the level of service provided by the tow company.

   Several companies have contracted with the Sugar Land Police Department to provide their tow services. In an effort to properly manage these tow companies, as well as maintain the department's focus on customer service, you are asked to complete the following survey. The purpose of the survey is to access the level of service provided by the tow company.

4. License Plate #

5. Date Towed
   Date Towed

7. Towing Company

8. Case #

10. What was the total cost of your tow?

12. Fill in your level of agreement

14. Ease of picking up your vehicle

    1. Satisfied

    1. Neutral

    1. Dissatisfied

16. Staff helpful, friendly, and courteous

    1. Satisfied

    1. Neutral

    1. Dissatisfied

18. Clear explanation of fees

    1. Satisfied

    1. Neutral

    1. Dissatisfied

20. Towing Experience

    1. Satisfied

    1. Neutral

    1. Dissatisfied

22. Would you recommend this towing company to others

    1. Yes

    1. No

24. Comments

Leave This Blank:


25. 1. Receive an email copy of this form.
26. Email address

    This field is not part of the form submission.

27. Submit

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