Show All Answers

1. How do I request an animal trap?

Animal Services provides humane live traps to residents for trapping small nuisance wildlife and stray animals. Traps are on a first-come, first-serve basis and are on loan for 10 working days. Please call 281-275-2364 to reserve a trap.

2. How do I check on a sidewalk repair request?

Please call 281-275-2450 to check on the status of your repair. The city has an ongoing repair program based on an established priority system. Through citizens' requests and annual inspections, sidewalk failures are identified and prioritized for repair or replacement. Small repairs are scheduled and repaired by city staff.

3. How can I report a streetlight outage?

Regular street light outage:

• Obtain the pole number. It is a six-digit number that starts with a three, a four or a five, and the number faces the street. For example, 442691.
• You can report it directly to CenterPoint Energy by using their online form or by calling the Public Works Department at 281-275-2450.

Decorative street light (black with decorative globes) outage:

• For those that are in the First Colony area (not on State Highway 6), please call the First Colony Community Association (FCCA) at 281-634-9500.
• For those on state highways, including Eldridge Road, U.S. Highway 90A and State Highway 6, please contact CenterPoint Energy to the Public Works Department at 281-275-2450 to report the problem.

4. When is bulky waste picked up?

Any item unable to fit inside the cart will be collected on your bulky waste day, which is once a month. Please view the neighborhood service schedule to determine when the next bulky waste collection day is for your area.

5. What is bulky waste?

Bulky waste service is provided once a month for items too large to fit in the garbage cart. Bulky waste does not include construction, demolition or hazardous wastes. Please check guidelines for details.

6. What can I recycle?

Automated recycle service is provided once a week utilizing a 65-gallon green cart. Only items placed in the cart will be collected. See the list of acceptable items for details.

7. How do I exchange my solid waste cart?

Residents received a 95-gallon grey garbage cart and a 65-gallon green recycle cart, unless different sizes were requested. To request a different size, please contact Republic Services Customer Service at 713-726-7307. A cart change fee will apply.

8. When does the city spray for mosquitoes?

Mosquito spraying occurs every Friday night starting around 9 p.m. (weather permitting). For more information, see the city's mosquito control strategy.