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Sugar Land, TX – The Center for Digital Government named Sugar Land among the nation’s top five cities that successfully use technology to improve resident services, enhance transparency and encourage resident engagement.
The city earned fourth among digital cities ranging in populations from 75,000-124,999 in CDG’s 2019 Digital Cities Survey, up one spot from last year’s survey. Sugar Land has been among the top 10 digital cities in the country for the past six years for cities with populations ranging from 75,000-124,999.
Cities receiving the national accolade were recognized for successfully using technology to tackle social challenges, enhance cybersecurity, improve transparency and much more. Words used to describe Sugar Land in the judge’s comments included “open, citizen-centric, collaborative, secure, staffed/supported, connected, efficient, resilient and innovative, with use of best practices.”
Sugar Land was credited for innovative efforts to improve traffic flow through the Traffic Technology Services and Trafficware partnership, increase transparency through an Office of Performance and Accountability map and elevate the quality of water earning honors like the Best Tasting Water in the United States.
The top five also included Lynchburg, Virginia; Westminster, Colorado; Columbia, Missouri; and Roanoke, Virginia. The complete list is posted at https://www.govtech.com/dc/digital-cities/Digital-Cities-Survey-2019--Winners-Announced.html.
“I’m proud that the city can be recognized for our efforts to go above and beyond when it comes to innovating for our residents,” said Imelda Balane, city of Sugar Land information technology manager. “We’re always looking ahead at new technology to find ways to not just make things more efficient internally, but to ensure our residents are receiving the services we take pride in providing.”
The Center for Digital Government is a national research and advisory institute focused on information technology policies and best practices in state and local government. CDG is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.
Sugar Land City Council held a recognition at a recent meeting.