Water Bill Payment Options

Are you from Greatwood or New Territory?

Please see below for answers to some of the most common questions we are receiving from newly annexed residents.

If you don’t see your question, please call 281-275-2750 and one of our customer service representatives will be glad to assist you.  Please note that we are receiving a high volume of calls at this time due to the annexation.  If you can’t stay on the line, please leave a voicemail and someone will call you back as soon as possible.

Regular Payment Options

  1. Automatic Bank Draft
  2. Online Water Payments
  3. Phone Payments
  4. Mail Payments
  5. Pay in Person
Automatic Bank Draft
A convenient way to pay your water bill each month is to sign up for Automatic Bank Drafting. There is no cost to you, and your payment will be automatically drafted on the Friday before the due date each month. You will still receive your monthly bill so you can monitor your water usage.

  • To apply: print and complete the application form, or contact a customer service representative at 281-275-2750 for more information.
  • To cancel: print and complete the cancellation form, or contact a customer service representative at 281-275-2750 for more information.